Why: An OT incident plan worth the name defines how plant incidents are tracked, escalated, and reported — including who informs corporate, customers, and authorities when production is affected — which advances the tracking-and-reporting portion of this requirement for OT events.
What this does not claim: The requirement's reporting obligations are organization-wide, with organization-defined authorities and time periods — for defense contractors, the DFARS 72-hour report runs through corporate processes the OT plan does not own. The user-facing incident response support resource the requirement adds is likewise an enterprise function; an OT escalation tree does not stand in for it.
- Define OT incident severity levels and the escalation path from operators into the enterprise response process
- Write external-reporting hand-offs (corporate, customer, authorities) into the OT plan rather than assuming them
- OT incident records showing tracking and escalation
- The OT plan's reporting and escalation matrix
Review status: Pending NIST SME review · Reviewed by Brilliant at the Basics editorial — practitioner-authored; NIST SME review pending · updated 2026-08-06